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hosttiva

Trust Center

What we can show you today, and what comes next

We only publish what we can stand behind. Topics marked “Before launch” will be documented once the infrastructure, policies and legal review behind them are final.

Security

Baseline protections included with Hosttiva plans.

  • SSL certificates on every hosting plan.
  • Malware monitoring on Professional web hosting and malware checks on WP Care.
  • Firewall configuration on managed application and VPS plans.
  • Game servers run on infrastructure separate from web hosting.
  • Isolated environments for shared, application and game workloads.

Backups

Backup frequency is listed on every plan so you know what is covered.

  • Weekly backups on Launch and WP Starter; daily backups on Business and WP Business.
  • Advanced backups on Scale and Game 8GB; scheduled backups on Game 4GB.
  • Backups and a recovery plan on managed application plans.
  • Retention periods and restore terms will be set out in the Backup Policy.

Responsible disclosure

Found a vulnerability? Tell us privately and we will work with you on a fix.

  • Email security@hosttiva.com with steps to reproduce and the affected URL or service.
  • Please do not access customer data, run denial-of-service tests or publicly disclose before we have responded.
  • Our machine-readable contact is published at /.well-known/security.txt.

Email compliance

Email marketing on Hosttiva must be permission-based.

  • Customers must have permission to contact subscribers.
  • Every campaign must include an unsubscribe option.
  • Sender information must be accurate.
  • Applicable anti-spam and privacy requirements apply.

Before launch

These pages are in preparation. Each will list specifics rather than general assurances.